Where to Find Us
1902 Memorial Ave SW
Suite A
Roanoke, VA 24015
(540) 206-2724

Thank You!
Have a question or comment? We'd love to hear from you! You can reach us via email at bigdaddysmunchies@gmail.com or by phone at 540-293-8040
Refund & Exchange

No Refund Policy
Due to the nature of our products, Big Daddy's Munchies ("Company", "we", "us", "our") does not offer refunds on any products sold. Before making a purchase, please understand that all sales are final.
1. Product Nature
We specialize in freeze-dried foods, which inherently have a unique texture and quality. We recognize that individual preferences vary greatly, and the texture of freeze-dried foods may not be to everyone's liking. As such, we encourage our customers to consider this before purchasing.
2. No Refunds
Once an order is processed and shipped, we cannot offer a refund, return, or exchange due to the personal taste or texture preferences. All sales are final.
3. Exceptional Circumstances
In the case of receiving damaged or incorrect items, please contact us within [insert number of days, typically 7-14] days of receiving your order. We will require photographic evidence of the damaged or incorrect item. Our team will assess the situation and, at our sole discretion, may offer a replacement or store credit. This does not guarantee a refund of any kind.
4. Contact Information
For any questions or concerns regarding our refund policy or products, please contact us at [insert contact information]. We are committed to ensuring that your experience with us is satisfactory and encourage feedback on our products and services.
5. Policy Changes
We reserve the right to modify this refund policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.
By purchasing from Big Daddy's Munchies, you acknowledge and agree to our No Refund Policy.